Board Meetings are currently virtual meetings on the 3rd Monday of each month. Invites will be sent to owners 48-hours prior to the event.

Tuesday, April 30, 2019

City of Aurora Landfill Coupon Program

City of Aurora Landfill Coupon Program begins May 1
Do you need to dispose of bulky items that can't be recycled or set out with the curbside trash? The city of Aurora wants to help you "Keep Aurora Clean" with a coupon program to offset a portion of the cost of a trip to the Denver-Arapahoe Disposal Site (DADS) Landfill.

Coupons in 2019 are worth $60 each and will be available to Aurora residents only (one per household) on a first-come, first-served basis. To pick up your coupon, bring photo ID and proof of residence (mail reflecting an address in Aurora city limits) to the Aurora Municipal Center, Neighborhood Services office (fourth floor), 15151 E. Alameda Parkway, Aurora, CO 80012. Coupons will be available 8 a.m. to 5 p.m. Monday to Friday starting May 1.

City of Aurora neighborhood liaisons will also have landfill coupons available at council ward meetings starting in May. Ward meeting information can be found at

Please note, only a limited number of coupons are available, and distribution will end when all coupons have been claimed. A message will be posted at when all coupons have been distributed.

The coupons will be valid through Aug. 31, 2019, only at DADS Landfill, 3500 S. Gun Club Road (access off East Hampden Avenue). Depending on how much trash you bring, the pre-coupon cost for a landfill trip ranges from about $70 to $95 for a car/pickup. The balance of the landfill fee can be paid by cash, check or credit card. Hours for the landfill are 6 a.m. to 7:30 p.m. Monday through Friday, and 7 a.m. to 5 p.m. Saturday. See the DADS Landfill website for holiday hours.

As part of the coupon program in 2019, DADS Landfill can accept appliances, tires and electronics waste for recycling for an extra charge.

Prohibited items:
* Liquids (hazardous household/spa/pool chemicals and waste material)
* Automotive fluids
* Lead acid batteries
* Paint/stain
* Propane bottles or containers

There is an extra charge per item for mattresses and some other items. Prices are posted at the cashier gate.

Limit one per Aurora address, subject to availability. Not valid with any other coupon, discount or offer. Void if altered, copied or transferred. Tax may apply. No cash value. Cannot be redeemed for cash.

For more information about recycling or disposing of items on the prohibited list above, go to

For more information about the coupon program, call 303.739.7287. Remember, we all have a part to play in making our city a great place to live, so help us "Keep Aurora Clean"!

Tuesday, April 23, 2019

Recent HOA Trash concerns

Good Day Prides Crossing Community!

I have received some recent emails and calls from the residents providing concern for trash/recycling services within the Community.  Those concerns have been due to a lack of pickup of trash bags not placed within the trash totes, not picking up trash totes that are non-Waste Management branded totes (i.e. owner purchased at a local hardware store), to even being charged to lease an additional tote, or having to procure an additional tote when their family trash exceeds a single standard trash tote, to being charged a Large Item Pickup Fee when requesting a pickup of storm debris, landscape clippings etc.

Please see referenced Community notice (below) that was also sent via postal mail and email to the Community back in 2016 with specific Rules & Requirements to the new Waste Management Contract and what we as residents would soon experience as regular service:


March 31th, 2016

Dear Prides Crossing Homeowner,

Recently the Board of Directors for Prides Crossing updated the contract for your waste and recycling services. 

Included in your service rate is (1) 96 gall waste container and (1) 96 gall recycle container (yellow lid). These containers are only compatible with our WM trucks; the arm of the truck will not be able to pick-up a customer-owned container.  If a homeowner wants an extra waste or recycle container, they are available at $5.00 per container, per month (this is billed directly to the homeowner). All waste and recycle items must be in the container.  Do not deposit bagged trash next to the waste or recycle containers.

If you do not currently have a WM waste container or WM recycle container, one will be delivered to you on Saturday, April 2, 2016.  For those homeowners that have a damaged or broken WM waste container that needs to be swapped out, please have your WM waste container on the curb by 6 AM, Saturday, April 2, 2016 and the driver will swap it out. If you prefer a smaller 64 gall waste container please contact send an email not to

Your waste and recycle service day is on Tuesday.  The Recycling Schedule is located on the Prides Crossing Website under “Other Links”.

Waste & Recycling Service Reminders

1.        Make sure your containers are on the street, one foot in front of the curb and at least 
4-feet from obstructions (like parked cars, mailboxes, trees, etc.)

2.        The handle side should be facing the house with lid opening toward the street.

3.        Avoid parking cars within 20-feet of containers, as the driver will not be able to empty
your container if it is blocked.

4.        Containers must be at the curbside by 7 AM.

5.        No appliances, tires, batteries, or other flammable and hazardous materials.

Feel free to contact our Customer Service Department at 800-482-6406 or 303-797-1600 with any questions.

Thanks for being a valued Waste Management customer.


Julie Fanning

Residential Solutions Representative / Four Corners Market Area

As identified in the letter, trash must be within the totes to be picked up.  Trash left next to the totes will not be picked up.  Off-brand owner purchased totes from a local hardware store are not going to be accepted.  If an Owner needed additional totes, they could be leased and/or purchased directly by the owner.

Since 2016 the economy has gotten better an unemployment has decreased causing Waste Management and other Trash Utility Providers to change their business processes with number of vehicle crew members from 4-individuals down to one single driver having everything become as automated as possible.  Global economy, changes in trade markets, and recycling have also impacted many trash services vendors to search to other ways of reducing loss.

These processes currently experienced were steady changes that didn't just happen overnight within Prides Crossing and other HOA's... these process changes were years in the making.  The time of varied waste is now more than ever previous time a homeowner responsibility to manage and reduce to mitigate household charges for such services.

Please keep in mind that the current contract runs from 2016 through 2021 and then the Board will seek proposals and possibly at that time vendors will offer more services like they did in the past... but today the economy & contract is what they are.  Again, these items should be no surprise to residents.


Shane Lussier - Managing agent for Prides Crossing Master Association

Monday, April 22, 2019

Full Property Tax Due Date is April 30th

Email Notifications

 If the full amount of your taxes have already been paid, or if you are paying in halves, please disregard this message.

This is a reminder that the full property tax due date is April 30th. If you have elected to pay in halves, and have made your first half payment, the second half is not due until June 17th.  Your online payment options are on our website at Full payments mailed to our office must be postmarked on or before April 30th.  You can verify whether or not your taxes have been paid, as well as view and/or print your tax notice by visiting our website at

To view paid/due amounts:

- Click on the Property Tax Information link
- Click Search Property Tax Information link
Enter ONLY the number and street name of your property address where prompted (do not enter a direction, i.e. north, south, east or west; or street type, i.e. st., ave., dr.)
- Click the search button
- Click on your PIN number 
- Scroll down to the Property Tax Detail section, and look at the last column (Full Payment/Balance Due Amounts), and the bottom row (Total Due). 

To retrieve your notice

- Click on the Property Tax Information link
- Click on the View Printable Tax Statement link
Enter ONLY the number and street name of your property address where prompted (do not enter a direction, i.e. north, south, east or west; or street type, i.e. st., ave., dr.)
- Click the search button
- Click on your PIN number
- From the Tax Information page, click on Printable Tax Statement and you will see your tax statement.
Your full tax amount is identified on the right hand side of the Full Payment or 1st Half Coupon.

Other information pertaining to your taxes and upcoming changes are also available via the link Printable Tax Statement: Other Pages.

Thank you for using our online service. Please contact us by phone at 303-795-4550, or by e-mail at, if you have any questions or need assistance.

Sue Sandstrom
Arapahoe County Treasurer

Friday, April 19, 2019


Community associations today employ highly-qualified professional community association managers, and we think residents should know what the manager has—and has not—been hired to do.

Some residents expect the manager to perform certain tasks that just aren't part of the job. When the manager doesn't meet those expectations, residents are unhappy. In short, the manager has two primary responsibilities: Carry out policies set by the board and manage the association's daily operations. Too many associations have rules that are unduly complicated, are nearly impossible to enforce, and may even violate current laws.
In practice, what does that mean for some common resident questions and concerns?
  • The manager is trained to deal with conflict and assist in mediation for the HOA, but he or she typically will not get involved in quarrels you might be having with your neighbor. However, if association rules are being violated, the manager is the right person to notify.
  • While the manager works closely with the board, he or she is an advisor—not a member of the board.  Also, the manager is not your advocate but a conduit to the board. If you have a concern, send a letter or e-mail directly to the board or managing agent, or plan to attend a Board Meeting.
  • Although the manager works for the board, he or she can be available to residents. That doesn't mean the manager will drop everything to take your call.  If you need to see the manager, please be courteous and call and arrange a meeting.
  • The manager is always happy to answer questions, but he or she is not the information officer. For routine inquiries, like the date of the next meeting, subscribe to receive Community email-news or check the association website.
  • The manager is responsible for monitoring contractors' performance but not supervising them. Contractors are responsible for supervising their own personnel. If you have a problem with a contractor, notify the manager, who will forward your concerns to the board. The board will decide how to proceed under the terms of the contract.
  • The manager inspects the community regularly also with the assistance of Committees (i.e. Architectural & Landscape Committees) but even many eyes won't catch everything. Your help is essential. If you know about a potential issue, report it to your manager.
  • The manager does not set policy. If you disagree with a policy or rule, you'll get better results sending a letter or e-mail to the board and/or attending a Board Meeting than arguing with the manager.
  • The manager has a broad range of expertise as a consultant to the Board of Directors. He or she typically has a background in engineering, architecture, accounting, project management, and even horticulture. The manager may offer opinions and options to a concern, but don't expect technical breakdown to individual owner projects.
  • Your Manager is considered a Portfolio Manager.  90% of all Managers do not live on-site nor do they manage just one single Community, but sometimes 10+ Communities of various types (i.e. Condos, Townhomes, Single Family Homes, Ranch Properties', High-rises, 55+ Communities & Metro Districts) and even Mixed-Use Residential & Commercial Properties.
  • Managers have many meetings.  Managers typically work Monday-Friday 9am till... well, to the end of a meeting.  Managers are involved with vendor preliminary proposals, pre-construction and work meetings, QA reviews and repairs, to final punch-list reviews on projects.  Managers also participate in Board of Director Meetings that are monthly and/or quarterly dependent to the size of a Community, to Annual Owners Meetings.  They also have Community Committee Meetings (i.e. Landscape Design Review, Social, Rules Committees, etc.), City & Town Department Meetings, to State Meetings.  The State House of Representatives Meeting on Wednesday the 17th went until 11:57pm as an example.  These meetings are just some of their responsibility to the Communities they represent in knowing changes in laws, ordinances, to construction & planning going on within or next to a Community they Manage.
  • Although the manager is a great resource to the association, he or she is not available 24 hours per day—except for emergencies. Getting locked out of your home may be an emergency to you, but it isn't an association emergency. An association emergency is defined as a threat to life or property.

Thursday, April 18, 2019

Seven ways to be heard at your next HOA meeting

Seven ways to be heard at your next HOA meeting

BoardMeeting.jpgResidents are encouraged to attend and observe community association board meetings. If you’d like to bring an issue to your community association governing board’s attention, you’re welcome to speak during the homeowner forum—a time set aside just for you.

So that everyone who attends has an opportunity for a meaningful exchange with the board, typically residents are asked to observe the following guidelines:

Act professionally. Although you’re all neighbors, this is a corporate business meeting. Please behave accordingly.
Announce yourself or sign in (if applicable). If you’d like to address the board, please sign in when you arrive. You will be called in the order you entered. This allows the board to contact you if further information is needed and to report back to you with an answer.
Be productive. The homeowner forum is an exchange of ideas, not a gripe session. If you’re bringing a problem to the board’s attention, share your ideas for a solution too.
Leave emotions aside. To keep the meeting businesslike, please refrain from speaking if you’re particularly upset about an issue. Consider speaking later or putting your concerns in writing and emailing them to the board.
Take your turn. Only one person may speak at a time. Please respect others’ opinions by remaining silent when someone else has the floor.
Keep it brief. Each person will be allowed to speak no more than five minutes. Please respect the volunteers’ time by limiting your remarks. If you need more than five minutes, please put your comments in writing. Include background information, causes, circumstances, desired solutions, and other considerations you believe are important. The board will make your written summary an agenda item at the next meeting.
Be patient. The board may not be able to solve your concerns on the spot, and it’s not a good practice to argue or debate an issue with you during the homeowner forum. The board usually needs to discuss and vote on the issue first. But every good board should answer you before—or at—the next board meeting.

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